Legal Information

Last updated: January 2025

1. Introduction

Axpinsoft, Brussels, Belgium ("we", "our", or "us") processes your personal data in accordance with the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) for the purpose of communication and website analytics.

2. Data Controller

Company: Axpinsoft
Location: Brussels, Belgium
Contact: contact@axpinsoft.eu

3. Data We Collect

We collect the following types of personal data:

• Contact Form Data: Name, email address, and message content when you submit our contact form
• Analytics Data: IP address, browser type, device information, pages visited, and time spent on our website via Google Analytics
• Cookies: See our Cookie Policy tab for details

4. Legal Basis for Processing

We process your personal data based on:

• Consent: For analytics cookies and non-essential tracking (GDPR Art. 6(1)(a))
• Legitimate Interest: For contact form processing and website improvement (GDPR Art. 6(1)(f))

5. Purpose of Data Processing

We use your data for:

• Responding to your inquiries and providing customer support
• Analyzing website traffic and improving user experience
• Ensuring website security and preventing fraud

6. Data Retention

We retain your personal data for the following periods:

• Contact Form Data: Up to 2 years after your last contact
• Analytics Data: 26 months (Google Analytics default retention)
• Cookies: See our Cookie Policy tab

7. Data Sharing

We may share your data with:

• Google Analytics: For website analytics (data processed in EU/EEA regions)
• Formspree: For contact form processing
• Hosting Provider: Our website is hosted on secure servers in Europe

We do not sell your personal data to third parties.

8. Your Rights Under GDPR

You have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for cookie usage at any time

To exercise any of these rights, please contact us at contact@axpinsoft.eu.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• HTTPS/TLS encryption for secure data transmission (GDPR Art. 32)
• Regular security updates and monitoring
• Access controls and data minimization

10. International Data Transfers

Your data may be transferred to and processed in countries within the European Economic Area (EEA). For transfers outside the EEA, we ensure adequate safeguards are in place in accordance with GDPR Chapter V.

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page.

13. Contact & Complaints

If you have any questions or concerns about our privacy practices, please contact us at contact@axpinsoft.eu.

You also have the right to lodge a complaint with your local data protection authority.

Last updated: January 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience and allow us to analyze how our website is used.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

• Cookie Consent: Stores your cookie preferences
• Duration: 1 year

Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. These cookies collect information anonymously.

• _ga: Distinguishes unique users
• Duration: 2 years
• _ga_[container-id]: Persists session state
• Duration: 2 years
• Provider: Google Analytics
• Purpose: Website traffic analysis and performance monitoring

3. Managing Your Cookie Preferences

You can manage your cookie preferences at any time:

• Cookie Banner: Use the cookie banner that appears on your first visit to accept or reject non-essential cookies
• Browser Settings: Most browsers allow you to refuse or delete cookies through their settings
• Opt-out Tools: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on

4. How to Disable Cookies in Your Browser

You can disable cookies in your browser settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Cookies and site data

Note: Disabling cookies may affect the functionality of our website.

5. Third-Party Cookies

We use the following third-party services that may set cookies:

• Google Analytics: For website analytics and performance tracking
• Privacy Policy: Google Privacy Policy

6. Cookie Retention

Different cookies have different retention periods:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for the duration specified (up to 2 years)

7. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date.

8. Contact Us

If you have any questions about our use of cookies, please contact us at contact@axpinsoft.eu.

9. Your Rights

Under the GDPR and ePrivacy Directive, you have the right to:

• Know what cookies are being used
• Choose which cookies to accept or reject
• Withdraw your consent at any time
• Access and delete your data

For more information about your privacy rights, please see the Privacy Policy tab.